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Powered by Route Marketplace - Art Basel Miami

This FAQ can be utilized to help answer any questions surrounding the Powered by Route Marketplace - Art Basel Miami Event. 

What brands are participating in the Route Marketplace? 
Beis, Devon Windsor, Rebecca Minkoff, Kin Euphorics, Nudestix, and Caraway Home 
What are the exclusive offers available in the Route Marketplace?  
  • Rebecca Minkoff: 20% off a selection of handbags 
  • Nudestix: 20% off  Nudies in several shades 
  • Caraway Home: 10% off a collection of cookware and bakeware sets
  • Beis: Gift with purchase for orders over $125 (of Beis product only)
  • Devon Windsor: 20% off  select swimwear and resortwear
  • Kin Euphorics: 10% off
How can I access the exclusive offers from Route? 
How It Works: Once a user has access to the QR code

Guests have to first download the Route app, sign up with their email and then go through the consumer checkout process within the app 

They will select the featured product + size and will be prompted to plug in the email address they used to sign up with on the Route app. 

That email will then auto populate the rest of the order form with their name and address. 

They will receive an email when the order is shipped and will be able to track their packages with Route.

When will I receive my order? 
For orders from the Route Marketplace that were paid for by customers, your order will be shipped directly to you from the manufacturer/brand. To view the brand’s shipping policy please visit: 

Devon Windsor 

Rebecca Minkoff 

Caraway Home 



Kin Euphorics 

You will receive an order & shipping confirmation directly from the brand 

For items that were part of the VIP event and are gifted, all items will be shipped via Route and will arrive within 1-2 weeks after the event. 

International Shipping 

International orders will be subject to import duties and taxes, which are levied once your package reaches your country. Unfortunately, these duties vary from country to country, therefore we are unable to determine what the charges might be. For additional information, you may wish to contact your local customs office to get an idea of what these charges may be before placing your order. Please note, the transit time for international orders is typically 10-14 business days. 

Returns + Exchanges
All returns and exchanges are subject to the terms and conditions set forth by the brand that ships the order. For items that were gifted free of charge, all orders are FINAL. For more information regarding the returns & exchanges process of the Route marketplace items please visit: 

Devon Windsor Returns 

Rebecca Minkoff Returns

Caraway Home Returns

Beis Returns

Nudestix Returns

Kin Euphorics

Does my order contain carbon neutral shipping?
Yes! All Route marketplace & VIP gifting items are shipped carbon neutral. To learn more about our carbon neutral shipping please go to
Additional Information
Have a question that wasn’t covered? Please contact customer service at Please note, due to increased volume you may experience delayed response times. 

Questions related directly to the item, please contact the brands using their preferred customer service method provided directly on their website.