Consumers are shopping online more than ever. The ease and convenience simply cannot be denied.

Neither, however, can the risks. 

As more packages get shipped around the country, more are getting lost in transit and stolen from doorsteps. In 2021, about 210 million packages were stolen in the U.S. In 2022, porch piracy cost consumers a startling $20 billion. And in 2023, just under half of all Americans reported having experienced package theft in their lifetime.

That’s where Route comes in. 

Every time you buy something from one of our partner brands, you have the option to protect your order from damage, loss, and theft with our licensed Shipping Protection for a small fee. And if something goes wrong with your package, you can quickly and conveniently resolve the issue in a few steps: Just open our mobile app or website, tell us what happened, and in an instant, a refund or replacement will be on its way. It’s better, broader coverage than you get from the shipping carrier alone—and guaranteed faster, more convenient resolutions, too. 

That’s peace of mind for you, and for the brands you love.

Are you a brand or retailer? Learn about Route for your business