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Can I track my order without the Route app?

The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere and get real-time status updates with Route. For free. 

But, it isn’t required to track your Route-protected packages. 

Explore other ways to track your orders below.

Route web tracking 

You can monitor your order’s shipping status any time using Route’s web tracking page, which includes your order’s tracking status, its estimated delivery date, and in some cases, personalized product recommendations. You can also resolve any issues on Route-protected orders from this page. 

You can access this page any time via the link in your Route confirmation email, or by clicking on any order tracking link in a Route email from your desktop or laptop. You may also look for this link on the brand or merchant’s order confirmation page, also known as the Thank You page.

Shipping carrier website

Commonly, brands and merchants will send emails about your order that contain tracking information, such as order number, tracking number, and the shipping carrier transporting your package (UPS, USPS, FedEx, DHL, etc.). You may also receive these notifications directly from the carrier. 

To view your package’s progress, you can tap or click the tracking link, if provided in the email, or manually copy-paste the tracking number in the appropriate field on the shipping carrier’s website. 

Read more about tracking in the Route mobile app.