• Why am I asked to verify my ID when filing a claim?
• How to file a claim
• Deadlines to file a claim
• How to check the status of a claim
• What does my claim status mean?
• Why was my claim denied?
• How Route’s claims process works
• Refunds, reorders, and other claims resolution options
• How to access refunds in PayPal, Venmo, and more
• What if I already initiated a chargeback with my bank?
• Why do I need an online notarized incident statement?
• A guide to the notarization process with OneNotary